Delivery Information

E-Book Delivery

The is no delivery charge for E-Book delivery,  if purchasing from our website (wearecrank.com) you will be asked to download a pdf copy of the book. You will need a standard PDF reader to view and read the book.

You will recieve your link to download the e-book imidiately upon receipt of payment.

Physical Book Delivery

Delivery is Free within the United Kingdom and the United States of America. Outside of these zones a delivery charge may apply, please contact us for pricing.

If you are purchasing outside of our free delivery zones, a volume ordering delivery discount may apply. Please contact us for volume delivery pricing.

United Kingdom delivery takes up to 7 working days.

United States of America delivery takes up to 21 working days.

Returns & Refunds

To return your product, you should mail your product to: 6 Walnut Close, Epsom, KT18 5JL, Surrey, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.