4 Things You Need To Know About Digital, for Senior Leaders.
We wanted to create a digital marketing glossary for senior leaders.
We struggled to find content which was aimed at business leaders, with simple, jargon-free, non technical descriptions.
To help categorise the terms we split them into 4 different types.
The Digital Glossary has a list of terms and an associated 'Type' next to it, so you know which of the 4 categories that term relates to.
The 4 types of digital terms explained
These types are shown next to the term within the glossary.
Business
Performance
What things does it cover?
The terms which you can use to measure your digital business performance. These terms are only related directly to performance for example revenue or conversion rate.
Purchasing
Intent
What things does it cover?
These terms are those which show users have showed a likelihood to make a purchase. These terms will only include purchase behaviours such as Add to cart or cart completion.
User
Behaviour
What things does it cover?
These are terms related to behaviour of visitors who come to your website. These typically are wider ranging but include terms like bounce rate and page load time.
Product & Content behaviour
What things does it cover?
These terms relate to users who have engaged with or purchased products. Or they have engaged with content on the website. Terms include Most popular products, Highest grossing products, most popular content or trending content

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Here’s your Digital Marketing Glossary for Senior Leaders.
A
Analytics – Type: User behaviour
Average Order Value (AOV) – Type: Business Performance
AB Testing – Type: User Behaviour
B
Bounce rate – Type: User Behaviour
Budgeting – Type: Business Performance
C
Cost per Acquisition (CPA) – Type: Business Performance
Conversion Rate – Type: Business Performance
D
Document Interactive Time – Type: User Behaviour
E
Nothing coming soon. Unless you know of an ‘E’ topic we should include. In which case, the Chief Cranker would love to hear from you.
F
Forecasting – Type: Business Performance
G
Nothing coming soon. Unless you know of an ‘G’ topic we should include. In which case, the Chief Cranker would love to hear from you.
H
Nothing coming soon. Unless you know of an ‘H’ topic we should include. In which case, the Chief Cranker would love to hear from you.
I
Nothing coming soon. Unless you know of an ‘I’ topic we should include. In which case, the Chief Cranker would love to hear from you.
J
Nothing coming soon. Unless you know of an ‘J’ topic we should include. In which case, the Chief Cranker would love to hear from you.
K
Key performance Indicators (KPIs) – Type: Business Performance
L
Lead generation – Type: Business Performance
M
Metrics – Type: Business Performance
N
Nothing coming soon. Unless you know of an ‘N’ topic we should include. In which case, the Chief Cranker would love to hear from you.
O
Nothing coming soon. Unless you know of an ‘O’ topic we should include. In which case, the Chief Cranker would love to hear from you.
P
Page Load Time – Type: User Behaviour
Q
Nothing coming soon. Unless you know of an ‘Q’ topic we should include. In which case, the Chief Cranker would love to hear from you.
R
Revenue Per User (RPU) – Type: Business Performance
S
Nothing coming soon. Unless you know of an ‘S’ topic we should include. In which case, the Chief Cranker would love to hear from you.
T
Testing – Type: User Behaviour
U
Nothing coming soon. Unless you know of an ‘U’ topic we should include. In which case, the Chief Cranker would love to hear from you.
V
Visitors – Type: User Behaviour
W
Nothing coming soon. Unless you know of an ‘W’ topic we should include. In which case, the Chief Cranker would love to hear from you.
X
Nothing coming soon. Unless you know of an ‘X’ topic we should include. In which case, the Chief Cranker would love to hear from you.
Y
Nothing coming soon. Unless you know of an ‘Y’ topic we should include. In which case, the Chief Cranker would love to hear from you.
Z
Nothing coming soon. Unless you know of an ‘Z’ topic we should include. In which case, you’re smarter than the Chief Cranker who would love to hear from you.
Trending Content
Below is content which is popular in the glossary, based on what people are looking at now.
We would love to hear what is missing.
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