Crank Research, Podcast, Tools and our book
How our ecommerce resources are going to change your view on digital.
See our ecommerce resources, from our book, videos, podcasts through to our tools and glossary.
Our Book
Who is it for?
All those who work in digital and need to have a better grasp on metrics.
How will it help me?
It will help you understand the different levels of measurement maturity, the metrics and what they mean and how your and your organisation can improve their culture of measurement through better understanding your ecommerce Resources.
Who is it for?
All those who work in digital and need to have a better grasp on metrics.
How will it help me?
A list of ecommerce Resources in the form ofvideos, downloadable content and research to help you improve your digital measurement knowledge.
Podcasts
Podcasts to uncover the truth about digital
Digital Dirty Talk – Our Podcast
How will it help me?
How it help you . . . it might not, but it will entertain you.
The show hosted by Ben Salmon and Marc Elmer (from War Monkey Digital) focused on the latest things in digital, a pop quiz and with a special guest.
Guests – Podcasts
How will it help me?
See how Crank approaches digital and ecommerce talking about Your Number’s Up, digital measurement and the fun of publishing our first book.
Not forgetting - Digital Glossary for Senior Leaders

Why Read it?
We set out to create a glossary for senior leaders. We wanted to answer the questions senior leaders ask us. No jargon, no technical terms, just plain english. We are growing our Digital Glossary over time. If you want to see the full list of terms click here.
Alternatively click the button below, to see our digital glossary in sections.

Don't forget to check out our book - Your Number's Up!
Getting a grip on Data and Measurement to accelerate your Direct to Consumer ecommerce sales
With 280 pages in total our book is full of actionable material and a foreword by Avinash Kaushik.
We have created a series of tools to help you understand, measure and grow your ecommerce business. These include:
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Defining your digital measurement maturity
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4 x Cheat sheets for improving your ecommerce measurement
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A full glossary of over 60 metrics, understand what they mean and why they are important
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Practical scenarios for diagnosing your ecommerce website
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Common campaign measurement mistakes and challenges and how to overcome them.
Ecommerce benchmarking tool

Why benchmark?
Using industry benchmarks from a number of data sources we created an industry benchmark for ecommerce. This allows you to understand how much headroom or room for improvement you have.
We have build our first versions for Cost per Acquisition (CPA) and Conversion rate.
Check out our ecommerce Resources video library
Trending Content
Below is content which is popular in the glossary, based on what people are looking at now.
Index